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WarrantyHome >> Warranty


OF-Link Communications Co., Ltd (hereinafter referred to OF-LINK for short) ensures that the products from us have gone through fully strict quality control from the purchase of raw materials to the whole manufacturing process. According to the following all sorts of situations and constraints, for the defective products being proved to be caused by poor raw materials or deficient manufacturing operation, OF-LINK will provide free repairs or replacement services. Maintenance services and replacement products will be achieved in an exchange manner. 

The above warranty does not apply if the product damage is caused by incorrect installation, unexpected disaster, natural calamity, abuse, misuse, improper operation, undesirable environmental condition or any unauthorized disassembly, repairs or modification. This warranty is also not applicable if the product label is modified, scrawled or removed, the package is damaged or imperfect, or the product is second-hand and so on. 

The warranty guarantees that consumers can get maintenance or replacement services only when they buy defective or damaged products from OF-LINK. For the data corruption and maintenance needs being caused by using other damaged devices in the system, and which make OF-LINK product cannot work, OF-LINK will have no obligation to compensate and not take any responsibility. 

Warranty Period 
Duration of Fiber Optic Product Warranty: 1 year 
All OF-LINK’s Fiber Optic Products have a 12 months warranty since the date of purchase. 
This limited warranty only extends to the original purchasers of OF-LINK’s products, can’t be transferred to others. 

If your product fails during the warranty period, please contact with our sales representative about the problem without delay. Meanwhile, please submit the inspection report with picture about the problem description. We will do our best to solve the problem and find the solution or replace the products for you.